Dear South Coast Yachts Customers, Vendors, and Friends,
In light of the COVID-19 pandemic, the Team at South Coast Yachts is committed to a strong Business Continuity Plan through the crisis, but most importantly, we are focused on assuring the good health and well-being of our team, their families, our customers, and those who we engage in business with. We will remain open in our sales and service offices in San Diego and Newport Beach to help you with any of your needs.
We are committed to providing you a safe and virus-free environment in our offices, if you choose to visit. Our offices are cleaned and sanitized daily, and they are also large enough to accommodate meetings with social distancing in mind. We are offering you remote access to all of our services and boats through digital technology, from methods as simple as email, text, and phone, to advanced (and entertaining) methods like Face Time boat viewing and digital conferencing. We know that we will all get through this challenge and be boating together with joy and laughter in the future.
We are very busy with Springtime commissioning on many new boats for our customers. All deposits and customer boats in commissioning at the boat yard and at our docks are secure. Although we could see some small supply chain delays, we have received four new Beneteaus this week alone, which are all on time. Our award-winning Service Team is very busy commissioning these boats for their owners, and for sale as stock boats. We are making some adjustments to assure “business as usual”, such as more online marketing and communication, sales team mostly working from home, with a designated team member present in the offices every day, and offering virtual boat shows online, to compensate for the postponement of our regional boat shows that you all enjoy attending. For all of our out of state customers, please let us know if you’d like us to check on your boat for you, as you might be experiencing issues with travel, or just concern with the well-being of your “pride and joy”. We are happy to do that for you.
We are open, if you choose to discuss boats or boat service. Your interests and your well-being are our top priority. We will face and manage these challenges with resilience, trust, innovation, and teamwork. Is it at times like these that the Global Power of Beneteau and their incredible Dealer Network all come together to secure a positive future for us all. We are grateful for your business and friendship all of these years! This too, will pass and we’ll be boating together soon!
With Gratitude and Commitment,
Barrett Canfield, President
Rick Day, CFO & Director
South Coast Yachts
San Diego offices: Sales and service: 619-224-7784 firstname.lastname@example.org
Newport Beach Sales: 949-673-1607