Now that we are back home and settled in from our journey up the coast, I wanted to take the opportunity to thank you for your extraordinary help and guidance with the recent purchase of our lovely Beneteau.
I recently bought my first boat from South Coast Yachts. I was not sure what to expect, but I have to say it was one of the best buying experiences I have ever had. From day one, Dea Allen and Team were extremely friendly and made me feel like I was part of their family. The entire process was very smooth and they walked me through each step to ensure I was comfortable with everything that was going on (which can feel like a lot when you are new to the boat world).
I cannot begin to thank you enough for your kind gift. It was a wonderful, personal, and extremely generous gift. The bed sleeps perfectly and for the first time, I was not in a hurry to get out of bed because of aches and pains. Continue reading “Beneteau Oceanis 41 Owner letter” »
You are such a sweetheart. You made the experience of buying our first powerboat special. I am so happy that it worked out so you could show us Primo. Some things are just meant to be! To be honest, I loved how Primo looked the first time we saw the listing online and was very excited to see her.
They say that your happiest days are the day you buy your boat and the day you sell your boat – but I think we are going to have many happy days in between!
I recently bought my first boat from South Coast Yachts. I was not sure what to expect, but I have to say it was one of the best buying experiences I have ever had. From day one, Dea Allen and Team were extremely friendly and made me feel like I was part of their family. The entire process was very smooth and they walked me through each step to ensure I was comfortable with everything that was going on (which can feel like a lot when you are new to the boat world). After the sale was complete, they helped with answers to all my questions
We are loving sailing and cruising on Vitesse in Catalina!!!
We have also enjoyed all the complements from sailors, Harbor Patrol & others from O’Side to Twin Harbors @ Cherry Cove, Whites Landing and Avalon. She is exceeding our expectations!!!
Thank you for the great commissioning from South Coast Yachts and especially your attention to detail delivering us a beautiful and safe Beneteau First 40′.
Cheers, Cathy, Scott & Devon 2010 Beneteau First 40 “Vitesse”
Just a note to thank you. I am aware that you have gone way beyond the call of duty on this one and I am so thankful for all you have done. This love of sailing and the ocean is one that I gave up when my kids came along, and the opportunity to share it now with them means a great deal to me. It is amazing how the you and the entire team at Southwest was in on this surprise and I felt like a kid on his birthday. It was also a great pleasure to meet your wife and kids.
I’d like to commend you and the entire South Coast Yachts Staff on the positive experience my wife and I received during the purchase process of our 2009 Beneteau 34 “Ralph”.
Being a business owner for over 25 years, I understand the value of product quality, customer service and follow-up. The South Coast Yachts Staff provided the utmost professionalism and customer service, and we could not be more pleased with the quality of our new Beneteau.
We arrived in Ensenada after a brief panic with the chart plotter (which worked fine the rest of the way there!). Saturday was a perfect day to motor down–warm sun and cool breeze–not a hint of clouds or rain!
We just wanted to thank you again for making this boat purchase our best ever–from the “can-do” attitude in he beginning through the “congratulations fanfare” at the delivery, we appreciated how we were treated. We also want to say thanks for those special little “extras” that were unexpected–like the cushions and the welcome mat!! We also appreciated you letting us park our car in front of the office those couple of days–it really helped logistics!
We also are very pleased with the installation of the microwave! So, thanks for that too.
And, Peter Winslow was great! He was full of hints and tips from “backing up” the boat to where to eat in Ensenada!!
We are happy campers and just wanted to let you know!
-Eileen & Bob Burick, 2004 Beneteau 423, “Aventure”